Service & Help

Pre Press & Design Services

Our in house graphic design team can help you with any questions you have in regards to your artwork including print quality (registration & colour), dielines, colour matching (Pantone to CMYK), image resolution and text legibility.


We have a team of graphic artists who can adjust and make changes to your label artwork as required. If you do not have any artwork, our experienced team can create design options for you to choose from. Please contact us if you are interested in our design services.


We take care in preparing and printing every label, ensuring all colours are correct. Our pre-press department checks and approves every job before running the print. If we have any concerns about the artwork, we always check in with you before printing.

Get a quick quote for your labels now.

Artwork specs & templates

Download a pdf explaining our artwork specifications.


Download a sample template from the links below:

Lead Times & Shipping


Standard production – from receipt of Official Order and Art approval. 7-10 working days for production + approx. 1-3 days for delivery Australia Wide.


Express production – from receipt of Official Order and Art approval. 3-5 working days for production + approx. 1-3 days for delivery Australia Wide.


Local pickup – from receipt of Official Order and Art approval. We accommodate for local pickups or for you to organise your own courier to collect.

Material / Stock

We have a huge range of options available to help your product stand out from the crowd. We print labels on rolls for small, medium and large businesses from all industries.

White PP

A durable and water resistant synthetic stock.

Commonly Used For:

  • Refrigerated products
  • Cosmetics
  • Food and beverage
  • Chemical labels


A cost effective stock perfect for many label applications. Achieve pin sharp quality text, images and gradients.

Commonly Used For:

  • Shelf products
  • Address Labels
  • Generic Labels


Achieve outstanding, light-catching metallic effects that will make your label stand out.

Commonly Used For:

  • Food & Beverage
  • Beer, Wine & Spirits
  • Confectionery

Premium Textured

We have a range of premium textured stocks that has a slight off white, earthy textured look and feel which is perfect for authentic boutique labels. Please talk to us to learn more about the different types of textured stock.

Commonly Used For:

  • Wine
  • Jams & Relish
  • Tea

Crystal Clear

Our crystal clear stock is completely transparent which is perfect for glass packaging with a seamless finish. It is a great alternative to screen printing. We can print on clear with 100% opaque screen quality white ink for impressive results.

Commonly Used For:

  • Spirits
  • Cosmetics
  • Oils and jams
  • Beverages

Normal Clear

Our normal clear stock allows the product to show through the label which is great for plastic film packaging. We can print on clear with 100% opaque screen quality white ink for impressive results.

Commonly Used For:

  • Cosmetics
  • Swatch/Tile labels

Vinyl Stickers

Vinyl stickers are high quality, durable and waterproofed. Digitally printed using UV HD Inks for maximum indoor and outdoor durability. Custom crafted for size, shape and design.

Commonly Used For:

  • Bumper Stickers
  • Signage
  • Outdoor Labels
  • Equipment Labels

Thermal Direct PP & Paper

We can use a thermal direct stock which allows you to run the labels through a thermal printer. We can provide both PP and Paper depending on your requirements. Please contact us to learn more.

Commonly Used For:

  • Shipping Labels
  • Supermarket & Deli Labels

Craft Paper

We can create labels with a rough recycled texture to give your labels a crafty look.

Commonly Used For:

  • Handmade
  • Food
  • Beverages

Artwork FAQs

What colour format should my artwork be?

As we print in CMYK, it is important that your artwork is set up in CMYK colour format. RGB is a screen-only colour format and is not suitable for physical prints.

How should I set up my artwork?

See our artwork set up diagrams here (.ai) and here (.pdf).

What file format should my artwork be to submit?

We accept High Resolution PDF files. An Illustrator (.ai or .eps) is also acceptable, as long as it is packaged with links and fonts OR outlined in a zip folder with the appropriate links.

Will I get to approve the artwork before printing?

Before production, our designers will send an email with your artwork for approval. This gives you the opportunity to check over any text or colours and request further changes. If correct, all you need to do is reply that the artwork is approved and we will then process your labels for print!

Do I need bleed on my artwork?

We recommend at least 1.5mm bleed outside the artwork. See our artwork set up diagrams here (.ai) and here (.pdf).

Printing Process FAQs

Is digital printing environmentally damaging?

Compared to offset printing, digital printing is less environmentally damaging.
This is because:

  • No colour plates are made which uses toxic chemicals
  • Less paper waste due to the freedom of collating different artwork to print together
What is the difference between offset printing and digital printing?

Offset Printing requires the creation of metal plates which is used to apply each colour onto the stock. It requires more time to set up, however materials are cheaper, making it an appropriate option for extremely long runs for large, high-demanding companies.

Digital Printing does not require extra plates to print. Much like a home printer, ink is stored in drums and applied onto the stock which is then dried with UV light. Less time is used in set up and less waste is produced. Digital is a cheaper option for small and medium runs in which artwork is frequently changing/updated. This is because no extra colour plates would need to be purchased every artwork change.

Do you print in sheets?

Our printers only print on rolls. This is suitable for companies that use a labelling machine in a bottling or packaging factory, as well as an easier method to peel and apply by hand.

Do you print Pantone Colours?

We only print in CMYK, however if there is a Pantone Colour you would like your artwork to show, we can adjust the colour so that it matches.

If you choose to set up Pantone colours in your artwork, it is important to choose from the colour book Pantone Solid Coated, as this closely matches to our stock material.

Do you print white ink? Can you print white ink on a clear stock?

Aside from our standard CMYK inks, we also print White. Our white ink can be printed on clear stock as well as used to mimic metallic embellishments and patterns.

Our Durst Tau 330 printer also prints Orange Ink and Violet Ink, making your purples and oranges very vibrant!

Will you match colours to a sample I have?

If you have a physical existing label or item of reference, we will keep it and our designers and printers will adjust colours when it is printing time.

Please note, if items are a different material to printing stock (e.g hard plastic, tin) please expect that colours can vary due to the difference of finishes.

Do you print batch numbers / sequential barcodes?

Yes, our printers have the programs to set up sequential numbering and barcodes. This is ideal for in-house stocktaking or bottling products.

What is the difference between CMYK and RGB?

RGB is the combination of Red, Green and Blue light to create colour. This is only used for screens in which artwork is created for websites, screen advertising and television.

Physical printing uses the inks CMYK – Cyan, Magenta, Yellow and Black. It is important to set up any artwork in printing as the CMYK format as converting from RGB can change the artwork’s colours drastically.

Do you use Standard Black or Rich Black? What is the difference?

Standard Black is using only black ink to create the colour black.
Rich Black combines all CMYK [Cyan, Magenta, Yellow, Black] to create black. This combination results in a much darker and stronger black due to the heavy use of ink.

At NDP, we prefer to use Standard Black. This is because using Rich Black can negatively result in a small halo of Cyan, Magenta and Yellow around the shape which can make it look fuzzy.

What roll directions do you print?

We print in all roll directions (Head Leading, Foot Leading, Left or Right Edge Leading).
However, if you choose to use an existing cutting die we have on shelf, you make not have a choice as that die was created for certain roll directions. If you choose to purchase your own customised cutting die, you have the freedom to choose your own size, shape and roll direction.

Do you print double-sided?

Yes, we can print double-sided for different needs [window sticker, car service stickers, clear bottle double-sided label].

Ordering FAQs

Are your labels waterproof?

On synthetic stock, our strong inks combined with the UV light drying process allows our labels to be waterproof without any finish on top. However, putting a finish over the top creates extra protection as well as a premium effect.

Do you quote design work? Can you help me design my label?

Our graphic designers are qualified to create your artwork from start to finish, or to make any minor adjustments to artwork you already have. You can arrange a meeting or send a detailed description of what you are after and one of our designers will work alongside with you until completion.

What is a die? Do I have to buy one?

After printing, the labels are then transferred to a finishing unit which cuts and applies any requested finishes, before being rolled and packed. This cutting process requires a die which is like a cookie cutter with a specific shape and size. We have over 900 dies on the shelf and if your label is simple enough, we may already have a die for you! If we do not have your specific shape or size, this requires an additional cost to have the die made.

Delivery FAQs

Do you deliver?

Once your labels are ready, you will have the choice to pick up from our office or let us arrange a delivery. This would attract an additional cost.

How long will my order take to arrive?

From artwork approval, the production process takes approximately 7-10 working days for your labels to be ready. Delivery then takes up to 1-3 business days to arrive depending on your location. You have the option to apply for express delivery for an additional cost if your labels are urgent. See our shipping options here.

Get a quick quote for your labels now.